Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you will find a comprehensive Help Center section offering numerous help articles and commonly asked questions. They are compiled by our support team of practiced techs. Just fill in your question and our clever platform will give you the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of how–to video tutorials that detailedly demonstrate how to solve a common problem connected with your cloud hosting packages account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 help desk support service and a sixty–minute support ticket response time guarantee. Our knowledgeable technical support engineers will be available to you night and day to attend to your inquiries and to rectify any problem that you could possibly face. Simply submit a support request from the Help Center section and we’ll reply quicker than you can say Jack Robinson.