Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing high–quality support in a timely manner is our top priority, so we backup each cloud hosting packages plan with a one hour ticket answer guarantee. At the time you submit a ticket or drop a message, our customer support team will try all they possible can to deliver the most adequate answer to your situation and to provide you with help in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any question you could have related to Mohamed Hosting’s products and services. We have got professionals present on a regular basis to give you assistance every time required. You’re able to use the ticketing system or post a message any time, alternatively you can pick up the phone or make use of the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel presents a thorough know–how base that is built into all areas. In each section, you’ll find a Help control key which will load for you a group of step–by–step courses on how to use a certain function or perform a particular action. Additionally, we have made course online videos to make sure you get a better idea of the Control Panel’s interface.